Building Human Capital in Tourism and Hospitality: Perspectives from theory and practice

This chapter explores the intricate link between crafts and job creation within the creative industries. Using a holistic approach, it combines legislative analysis, educational exploration and insights from crafts chambers to understand how crafts contribute to tourism job growth. The study focuses…

Retaining valuable and qualified employees has become increasingly challenging in light of labour shortages, workforce demographic shifts and modern career concepts based on increased mobility and short-term transactional relationships between the employer and the employee. The concept of career is …

Several challenges have occurred in the hospitality industry caused by successive crises and geopolitical developments of recent years. To respond to these challenges, human resources must effectively acquire new practical and theoretical skills and adopt new attitudes through appropriate learning s…