Journal Articles

Management Science

Published by INFORMS Inst.for Operations Res.and the Management Sciences • ISSN: 00251909

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When Bonuses Backfire: Evidence from the Workplace

Article
Monetary incentives are widely used to align employee actions with employer objectives. We conducted a field experiment in a retail chain to evaluate whether an attendance bonus could reduce employee absenteeism. Apprentices in 232 stores were randomly assigned to a control group or one of two treat…