Government policies related to electronic transactions provide many positive responses. Throughthis policy, government services relating to authentication such as population documents can be done electronically while still paying attention to their validity. In the current service process, the document archive is less organized both in village and sub-district offices and the completion of documents is hampered for days because the officials are not available. To overcome this, a system that can overcome these problems is needed. In this system, the validity of the document was still observed by digital signing using an electronic certificate (.p12). Then, the development of this system was conducted using the waterfall model. There were three tests carried out namely the black-box test, white-box, usability testing using the system usability scale, and the user response test. The development of this system has passed the black-box test and white-box test, the overall results were in line with expectations. As for the usability scale system, the results of the category are acceptable. Then the user response test was conducted on five user roles and obtained the results with an average percentage that is in very good range. © 2020 IOP Publishing Ltd. All rights reserved.
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