Conference paper 2021

UX Validation of Village Administration Information System Using User Experience Questionnaire (UEQ) and Usability Testing

Proceedings - 4th International Conference on Vocational Education and Electrical Engineering: Strengthening Engagement with Communities through Artificial Intelligence Application in Education, Electrical Engineering and Information Technology, ICVEE 2021
Conference
Abstract

Most of the conventional administrative service systems in Indonesia have been transformed into online services. In addition to improving the administrative process, online services also help managers to make data management better and safer. However, the development of online information systems has not been evenly distributed and is still centered on certain areas. Thus, an administrative information system platform is needed on the village level government. The information system which is commonly used and has high flexibility is a website. Based on a survey conducted by Statista Indonesia, smartphone users in Indonesia would be increased by 25% for the next 5 years. So that the development of a flexible and easily accessible website by various groups is the right solution. To develop a website that can be implemented among rural communities, a system testing framework is needed in the case to represent the extent to which the performance of the system conforms to user needs. Several frameworks that can be used are the User Experience Questionnaire (UEQ) and Usability Testing. © 2021 IEEE.

Keywords

Author Keywords

user experience Usability testing information system rural administrative UEQ

Index Keywords

Information management Indonesia Online systems Rural areas Users' experiences Information use Information systems Websites Surveys On-line service Usability testing Administrative process Administrative services Rural administrative Service systems User experience questionnaire
Author Affiliations
Department of Electrical Engineering, Universitas Negeri Malang, Malang, East Java, Indonesia
Department of Social Sciences, Universitas Islam Negeri Maulana Malik Ibrahim Malang, Malang, Indonesia
Funding & Acknowledgements
No funding information
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