Book chapter 2022

Motivational Interviewing as a Tool for Coaching in the Workplace: Coaching for Organizational Change

International Handbook of Evidence-Based Coaching: Theory, Research and Practice
Journal · pp. 665-679
Abstract

This chapter aims to explore the development of Motivational Interviewing (MI) as a coaching approach to deliver organizational change. We begin by laying out the challenges organizations face when trying to implement organizational change and motivating employees to participate. Afterward, we introduce the communication approach of Motivational Interviewing as a change management tool and discuss how its key components can be used to coach employees in the direction of change. We continue by explaining concrete social contexts in which the application of Motivational Interviewing is particularly valuable for both leaders and employees affected by an organizational change. Finally, with respect to the introduction of Motivational Interviewing to organizations, we discuss how the training and assessment of Motivational Interviewing should be designed to serve good quality standards. © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022.

Keywords

Author Keywords

change management Motivational interviewing Communication training Quality assessment

Index Keywords

Author Affiliations
Department of Industrial/Organizational and Social Psychology, Technische Universität Braunschweig, Braunschweig, Niedersachsen, Germany
Department of Psychology, Universität Zürich, Zurich, ZH, Switzerland
Henley Business School, Reading, Berkshire, United Kingdom
Funding & Acknowledgements
No funding information
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