A university graduate must possess a set of necessary competencies that meet modern requirements. The authors identify three groups of competencies, in addition to professional knowledge. The first group includes language competences. They allow you to know the skills of business communication in a foreign language, know the international professional terminology, and understand technical documentation that has not been translated. The second group includes social competences. The language of socio-cultural communications allows university graduates to fully interact in a multicultural and multi-ethnic environment. The third group includes IT competences of the future - knowledge of different programming languages, digital services, application in practice of modern technologies, information management methods, and ways to create information systems. Today, students are focused on the needs of employers. The labor market values both professional and additional competences of university graduates. This, in turn, increases students’ requirements to the content, process, learning technologies and forms of learning activities. The article deals with the results of a survey to identify the level of student satisfaction with various aspects of the educational process. Regular assessment of student satisfaction with technologies and organization of the learning process allows: 1) identify problems and improve the quality of educational services provided; 2) shift the focus from purely professional competencies to extended multilingual: language, social, IT competencies. The results obtained can be used in the organization of the educational process in higher education institutions. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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