Identifying the missing link between training and development and organizational performance: A mediated moderation approach

Abstract

This study aims to examine the effect of training and development (TD) on organizational performance (OP), the parallel mediating effects of employee engagement (EE), employee commitment (EC), and employee retention (ER). The study also empirically tests the moderating role of performance appraisal (PA). A quantitative methodology was used to analyze the cross-sectional sample data collected from 500 workers in the ready-made garment (RMG) industry in Bangladesh through a simple random sampling technique. The data was analyzed using SPSS and PLS-SEM. The results indicated a significant positive effect of TD on OP. Additionally, EC, EE, and ER were found to mediate the relationship between TD and OP. Furthermore, the study revealed that PA moderated the associations between EE and OP, and ER and OP. These findings have important implications for managers, policymakers, factory owners, government officials, and RMG employees. The insights gained from this study can also help organizations to better understand the critical role that employee engagement, commitment, and retention play in translating training and development investments into improved organizational performance. © 2023 AESS Publications. All Rights Reserved.

Keywords

Author Keywords

Organizational performance employee engagement Employee retention Employee commitment Performance appraisal Ready-made garment industry Training and development

Index Keywords

Author Affiliations

Department of Management, University of Tabuk, Tabuk, Tabuk, Saudi Arabia

Taif University, Taif, Makkah al Mukarramah, Saudi Arabia

Faculty of Business and Accountancy, University Selangor, Shah Alam, Selangor, Malaysia

Department of Management Studies, University of Kashmir, Srinagar, JK, India

Funding & Acknowledgements

Taif University, TU

Grant: 4400032425

Funding: This research is supported by Deanship of Scientific Research, Taif University, Kingdom of Saudi Arabia (Grant number: 4400032425). Institutional Review Board Statement: The Ethical Committee of the University of Selangor, Malaysia has granted approval for this study on 10 November 2022 (Ref. No. TDR-2022-11-01). Transparency: The authors state that the manuscript is honest, truthful, and transparent, that no key aspects of the investigation have been omitted, and that any differences from the study as planned have been clarified. This study followed all writing ethics. Data Availability Statement: Upon a reasonable request, the supporting data of this study can be provided by the corresponding author. Competing Interests: The authors declare that they have no competing interests. Authors’ Contributions: Study conception and design, M.N.A. and H.S.A.; data collection, A.B.B.; analysis and interpretation of results, N.Z. and J.A.T.; draft manuscript preparation, J.I. and M.N.A. All authors have read and agreed to the published version of the manuscript.

Taif University, TU

Funding: This research is supported by Deanship of Scientific Research, Taif University, Kingdom of Saudi Arabia (Grant number: 4400032425). Institutional Review Board Statement: The Ethical Committee of the University of Selangor, Malaysia has granted approval for this study on 10 November 2022 (Ref. No. TDR-2022-11-01). Transparency: The authors state that the manuscript is honest, truthful, and transparent, that no key aspects of the investigation have been omitted, and that any differences from the study as planned have been clarified. This study followed all writing ethics. Data Availability Statement: Upon a reasonable request, the supporting data of this study can be provided by the corresponding author. Competing Interests: The authors declare that they have no competing interests. Authors’ Contributions: Study conception and design, M.N.A. and H.S.A.; data collection, A.B.B.; analysis and interpretation of results, N.Z. and J.A.T.; draft manuscript preparation, J.I. and M.N.A. All authors have read and agreed to the published version of the manuscript.

Deanship of Scientific Research, King Saud University

Funding: This research is supported by Deanship of Scientific Research, Taif University, Kingdom of Saudi Arabia (Grant number: 4400032425). Institutional Review Board Statement: The Ethical Committee of the University of Selangor, Malaysia has granted approval for this study on 10 November 2022 (Ref. No. TDR-2022-11-01). Transparency: The authors state that the manuscript is honest, truthful, and transparent, that no key aspects of the investigation have been omitted, and that any differences from the study as planned have been clarified. This study followed all writing ethics. Data Availability Statement: Upon a reasonable request, the supporting data of this study can be provided by the corresponding author. Competing Interests: The authors declare that they have no competing interests. Authors’ Contributions: Study conception and design, M.N.A. and H.S.A.; data collection, A.B.B.; analysis and interpretation of results, N.Z. and J.A.T.; draft manuscript preparation, J.I. and M.N.A. All authors have read and agreed to the published version of the manuscript.

References 10 References

1 Adedeji, Paul A., Neuro-fuzzy resource forecast in site suitability assessment for wind and solar energy: A mini review, Journal of Cleaner Production, 269, (2020)

2 Aghdasi, Samaneh, Emotional intelligence and organizational commitment: Testing the mediatory role of occupational stress and job satisfaction, Procedia - Social and Behavioral Sciences, 29, pp. 1965-1976, (2011)

3 Aguinis, Herman, Benefits of training and development for individuals and teams, organizations, and society, Annual Review of Psychology, 60, pp. 451-474, (2009)

4 Akhter, Sadika, Exploring the system capacity to meet occupational health and safety needs: The case of the ready-made garment industry in Bangladesh, BMC Health Services Research, 19, 1, (2019)

5 Review of International Geographical Education Online, (2021)

6 Oman Chapter of Arabian Journal of Business and Management Review, (2012)

7 Webology, (2022)

8 Pacific Business Review International, (2018)

9 Alam, Mohammad Nurul, Impact of social compliance on employee motivation: An empirical study, International Journal of Advanced Science and Technology, 28, 11, pp. 42-50, (2019)

10 Journal of Applied Environmental and Biological Sciences, (2017)

Identifying the missing link between training and development and organizational performance: A mediated moderation approach

How to Cite