Conference paper 2023

Navigating a Black Box: Students' Experiences and Perceptions of Automated Hiring

ICER 2023 - Proceedings of the 2023 ACM Conference on International Computing Education Research V.1
Conference · pp. 148-158
Abstract

Automated hiring algorithms are increasingly used in computing job recruitment. Prior work has examined perceptions of algorithmic fairness and established bias in hiring algorithms, but there is limited work on the ability of computer science students, who are applying for their first computing job, to overcome new barriers posed by automated hiring. To investigate what challenges students face, how they work through them, and their perceptions of these systems, we conducted semi-structured interviews with post-secondary students who were first-time computing job applicants. Analyses revealed that participants had diverse knowledge of hiring algorithms; some people knew to use strategies, such as keywords in resumes, online assessment practice, and referrals to circumvent automated processes to progress to in-person interviews, but others were entirely unaware of the automation. Participants also expressed that current systems prevented them from demonstrating the full extent of their skills and attributed job offers to personal contacts within the company. While some deemed automation a "necessary evil"to combat scale, many struggled with the inequity automated hiring processes perpetuated. Understanding student experiences and perspectives with automated hiring has relevance for how current computer science curricula prepares students for the transition to computing jobs post-graduation. Our findings have implications for how to develop new practices to better support students in their transitions amid a changing hiring landscape. © 2023 ACM.

Keywords

Author Keywords

student Job application applicant tracking system automated hiring

Index Keywords

Employment Education computing Students Student perceptions Automation Semi structured interviews Algorithmics Student experiences Computer science students Job application Black boxes Tracking (position) Applicant tracking system Automated hiring Tracking system
Author Affiliations
University of Pennsylvania, Philadelphia, PA, United States
University of Washington, Seattle, WA, United States
Funding & Acknowledgements
National Science Foundation, NSF
Grant: 1539179, 1703304, 1836813, 2031265, 2100296, 2122950, 2137312, 2137834
This material is based upon work supported by the National Science Foundation under Grant No. 1539179, 1703304, 1836813, 2031265, 2100296, 2122950, 2137834, 2137312.
National Science Foundation, NSF
This material is based upon work supported by the National Science Foundation under Grant No. 1539179, 1703304, 1836813, 2031265, 2100296, 2122950, 2137834, 2137312.
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