This research aims to describe the obstacles in the online mode learning process in public junior high schools in Palembang. It uses a qualitative descriptive research method, which is a method that describes the object of research at present based on facts that appear as they should. The data collection technique used was in-depth interviews, observation, and documentation. Respondents came from teachers as educators, students as students, and parents of students as companions in the implementation of learning carried out by teachers and students. The study results show that the obstacles to online learning in the junior high school in Palembang city are the infrastructure facilities provided by the school. The knowledge of the technology skills used by teachers for online learning could be better. The technological facilities owned by students and the assistance provided by parents of students to accompany their children in implementing online learning at public junior high schools in Palembang could be better. © 2023, North American Business Press. All rights reserved.
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