Impacts of online-community-based collaborative learning on project scope appropriateness and stakeholder management

Abstract

Most corporate projects suffer from the problem of scope creep, despite of the methodologies available to cope with this issue. Organisations have utilised computer-supported collaborative learning (CSCL) approaches to enhance employees’ project management (PM) training. Most prior studies on CSCL and PM focus on the application of CSCL for PM training in the contexts of educational institutions. It is thus uncertain that their findings are applicable to the real-world PM situations. Additionally, those studies did not specifically investigate the effects of key PM-related CSCL features on PM learning. Therefore, this study identifies and empirically investigate the effects of the key CSCL features, namely goal orientation, individual accountability, and structured interaction, on the level of scope completeness and the effectiveness of stakeholder management (SHM) in a context in which an online case-based collaborative learning system was implemented for PM learning purposes. Data collected from 264 PM professionals were analyzed using the method of partial least squares to examine the proposed research model. The results show that all the three key CSCL features have a significant direct/indirect influence on the level of scope completeness and the SHM effectiveness. Implications for theory and practice, research limitations, and future research directions are discussed correspondingly. © 2023 Informa UK Limited, trading as Taylor & Francis Group.

Keywords

Author Keywords

goal orientation individual accountability Online collaborative learning scope completeness stakeholder management structured interaction

Index Keywords

E-learning Learning systems Personnel training Human resource management Community-based Project management Least squares approximations Computer Supported Collaborative Learning Goal-orientation Individual accountability Management training On-line communities Online collaborative learning Scope completeness Stakeholder management Structured interaction

Author Affiliations

Department of Industrial and Information Management, National Cheng Kung University, Tainan, Taiwan

Advanced Master Business Administration, National Cheng Kung University, Tainan, Taiwan

Funding & Acknowledgements

Ministry of Science and Technology, Taiwan, MOST

Grant: 109-2410-H-006-043-MY2

This work was supported by Ministry of Science and Technology, Taiwan: [grant no MOST 109-2410-H-006-043-MY2].

Ministry of Science and Technology, Taiwan, MOST

This work was supported by Ministry of Science and Technology, Taiwan: [grant no MOST 109-2410-H-006-043-MY2].

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Impacts of online-community-based collaborative learning on project scope appropriateness and stakeholder management

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