Book chapter 2024

Critical success factors (CSFs) of Industry Centre of Excellence (ICoE) performance at Majlis Amanah Rakyat (MARA) technical and vocational education

RR
Razali, Rozita
 IS
Ismail, Syuhaida Binti
 FM
Fathi, Mohamad Syazli
Human-Centered Approaches in Industry 5.0: Human-Machine Interaction, Virtual Reality Training, and Customer Sentiment Analysis
Journal · pp. 310-322
Abstract

Industry collaboration between technical and vocational education and training (TVET) institutions and industries is essential for Malaysia to reach 35% of its labour force being high-skilled workers. Hence, this chapter will identify the challenges that obstruct ICoE from performing at MARA institutions and propose the critical success factors (CSFs) of ICoE's good performance as per industry standards at TVET institutions. The systematic literature review (SLR) reveals that the management of the ICoE is confronted with significant obstacles, primarily stemming from diverse organisational approaches that can potentially complicate the functions of the ICoE. In addition, the talent in the focus area of ICoE is among the CSFs to ensure ICoE performance's success. Therefore, to ensure the successful performance of ICoE, TVET institutions have to prepare the expertise and choose the focus area wisely before establishing ICoE to attract industries collaboration. © 2024, IGI Global.

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Author Affiliations
Majlis Amanah Rakyat (MARA), Kuala Lumpur, Kuala Lumpur, Malaysia, Universiti Teknologi Malaysia, Johor Bahru, Johor, Malaysia
Universiti Teknologi Malaysia, Johor Bahru, Johor, Malaysia
Funding & Acknowledgements
No funding information
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