Alumni feedback has emerged as one of the central pillars of the quality process due to the valuable insights from the alumni in evaluating the academic programs and services of higher education institutions. This study determined the Bachelor of Secondary Education (BSED) alumni’s retrospective evaluation of their undergraduate teacher training as to the adequacy and relevance of acquired 21st-century skills. It also sought their satisfaction and recommendations for curricular and service improvements. A survey procedure was used to collect data from 602 BSED graduates from a Philippine State University from 2013 to 2017. Results indicate that overall, the traced BSED alumni were highly satisfied with the pre-service training – both in terms of curriculum and services offered. The 21st century skills they acquired were claimed to be highly relevant to their current jobs. They, however, call for greater exposure with authentic pedagogical preparations and research, and for improved facilities. Moreover, they recommended a regular curriculum review to check on the courses’ relevance, arrangement, and “balance”. Meanwhile, variety, relevance, and practicality were among the discipline-specific recommendations forwarded. In conclusion, the satisfaction of the alumni with their undergraduate training was evident, but there are areas of improvement that the institution must consider. © 2024, Benguet State University. All rights reserved.
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