Article 2008

Training, satisfaction with internship programs, and confidence about future careers among hospitality students: A case study of Universities in Taiwan

Journal of Teaching in Travel and Tourism
Journal · Vol. 7 · Issue 4 · pp. 1-15
Abstract

The purpose of this research is to investigate the factors associated with hospitality students' satisfaction with internship programs and the relationships between training, job satisfaction, and confidence about future careers in order to provide schools and industries with suggestions regarding course development and training during internships. A principal component analysis was used to determine the degree of satisfaction with the supervisor, the educational program, the environment, the administration, and relationships. Training classes made a significant difference in satisfaction with the supervisor and educational program. The regression analysis showed that training satisfaction played a positive role as a predictor of participants' job satisfaction and confidence about future careers. The effect of satisfaction with training on participants' confidence about future careers was mediated by their satisfaction with the internship. The administration and learning factors in connection with participants' satisfaction during the internship were found to be significant predicators of their confidence about future careers, but supervision, environment, and interpersonal relations were not. © 2007 by The Haworth Press. All rights reserved.

Keywords

Author Keywords

Internship Training job satisfaction

Index Keywords

Author Affiliations
Department of Restaurant, Fu Jen Catholic University, New Taipei City, Taiwan
Funding & Acknowledgements
No funding information
References 10 References
1 Arnett, Dennis B., Using job satisfaction and pride as internal-marketing tools, Cornell Hotel and Restaurant Administration Quarterly, 43, 2, pp. 87-96, (2002)
2 Journal of Hospitality Leisure Sport and Tourism Education, (2006)
3 Baron, Reuben M., The Moderator-Mediator Variable Distinction in Social Psychological Research. Conceptual, Strategic, and Statistical Considerations, Journal of Personality and Social Psychology, 51, 6, pp. 1173-1182, (1986)
4 Brooke, Paul P., Discriminant Validation of Measures of Job Satisfaction, Job Involvement, and Organizational Commitment, Journal of Applied Psychology, 73, 2, pp. 139-145, (1988)
5 Proceedings of the International Council on Hotel Restaurant and Institutional Education I Chrie Annual Conference, (2004)
6 Chiang, Chunfang, The impact of employee trainingon job satisfactionand intention to stayin the hotel industry, Journal of Human Resources in Hospitality and Tourism, 4, 2, pp. 99-118, (2005)
7 Tourism Management, (2002)
8 Conrade, George, Training in the U.S. lodging industry: Perception and reality, Cornell Hotel and Restaurant Administration Quarterly, 35, 5, pp. 16-21, (1994)
9 Experience Based Learning within the Curriculum A Synthesis Study, (1990)
10 Davy, Jeanette A., Developing and testing a model of survivor responses to layoffs, Journal of Vocational Behavior, 38, 3, pp. 302-317, (1991)
Quick Actions
Full Text via DOI
Citation Metrics
72
Times Cited (Scopus)

References 10
Document Identifiers