This article examines how the development of management competencies occurs within Hospitality and Tourism Management education programs at a 4-year higher education institution based in the Midwest. Its purpose is to address concerns raised by industry on how universities can best prepare graduates for success in their careers. As a result, this article examines internships as a vehicle for identifying both the development of management competencies and conversely is used to ascertain potential deficiencies in students’ development and marketability. The findings suggest that due to the disparate needs of students, educators and employers, discrepancies do exist between stakeholder perspectives concerning the most beneficial way to facilitate programs. © 2017 Informa UK Limited, trading as Taylor & Francis Group.
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