Article 2018

What advice is given to newly qualified doctors on Twitter? An analysis of #TipsForNewDocs tweets

Medical Education
Journal · Vol. 52 · Issue 7 · pp. 747-756
Abstract

Context: Twitter is a social media platform on which users post very brief messages that can be rapidly communicated across wide geographical areas and audiences. Many doctors use Twitter for personal as well as professional communications and networking. The #TipsForNewDocs hashtag is used on Twitter to give advice to newly qualified doctors as they commence their careers. This study explores the nature and focus of such advice. Methods: An analysis of Twitter activity containing the #TipsForNewDocs hashtag was performed using Symplur health care analytics software. Tweets sent during a peak 48-hour period in 2016 (immediately preceding the first day of work for newly qualified UK doctors) were studied. The geographical locations and professional backgrounds of participants were categorised and the content of tweets was subjected to thematic analysis. During 1 and 2 August 2016, 661 unique #TipsForNewDocs tweets were posted. A total of 621 (94.0%) were posted by people in the UK; 522 (79.0%) were posted by doctors, and the remainder by allied health care professionals and patients. Results: The majority of included tweets focused on aspects of professional development, improving personal or professional knowledge, particularly tacit knowledge, and developing ‘know-how’. These aspects of professional knowledge have previously been described as fundamental to professional education and training. However, a significant subset of tweets focused on accelerating socialisation into the profession, an essential step in joining a professional community. The tweets relating to socialisation were often humorous and colloquial in nature. Conclusions: Despite their brief and often jocular nature, #TipsForNewDocs tweets provided meaningful advice for newcomers to the profession, often focusing on tacit learning and professional socialisation. Hashtag-driven enquiries can be a valuable and time-efficient way of accessing and sharing tacitly held knowledge. Social media content analysis can provide valuable insights into key educational issues. © 2018 John Wiley & Sons Ltd and The Association for the Study of Medical Education

Keywords

Author Keywords

Not provided

Index Keywords

learning adult human Humans Article Thematic analysis Vocational education physician professional development patient care Physicians Content analysis professional knowledge information dissemination Social media software public relations Interprofessional Relations Patient-Centered Care
Author Affiliations
UCL Medical School, London, United Kingdom
Funding & Acknowledgements
No funding information
References 10 References
1 Cares, Alison C., Teaching About Victimization in an Online Environment: Translating in Person Empathy and Support to The Internet, Journal of Criminal Justice Education, 25, 4, pp. 405-420, (2014)
2 Von Muhlen, Marcio G., Reviewing social media use by clinicians, Journal of the American Medical Informatics Association, 19, 5, pp. 777-781, (2012)
3 Choo, Esther K., Twitter as a tool for communication and knowledge exchange in academic medicine: A guide for skeptics and novices, Medical Teacher, 37, 5, pp. 411-416, (2015)
4 Doctors Use of Social Media, (2013)
5 Dizon, Don Steven, Practical guidance: The use of social media in oncology practice, Journal of Oncology Practice, 8, 5, pp. e114-e124, (2012)
6 Pillow, Malford Tyson, Social media guidelines and best practices - Recommendations from the council of residency directors (cord) social media taskforce, Western Journal of Emergency Medicine, 15, 1, pp. 26-30, (2014)
7 Chretien, Katherine Chang, A Digital Ethnography of Medical Students who Use Twitter for Professional Development, Journal of General Internal Medicine, 30, 11, pp. 1673-1680, (2015)
8 Junhasavasdikul, Detajin, Cartoons on Facebook: a novel medical education tool, Medical Education, 51, 5, pp. 539-540, (2017)
9 Chest, (2017)
10 Kamel Boulos, Maged N., Instagram and WhatsApp in health and healthcare: An overview, Future Internet, 8, 3, (2016)
Quick Actions
Full Text via DOI
Citation Metrics
15
Times Cited (Scopus)

References 10
Document Identifiers